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Trading “best practices”—a good practice?
Wirtschaftswissenschaften
Autoren:
Wellstein,Benjamin, Kieser, Alfred
Titel:
Trading “best practices”—a good practice?
Kurzzitat:
Wellstein,Benjamin, Kieser, Alfred: Trading “best practices”—a good practice?, Industrial & Corporate Change, 2011; Jg. 20 (3): 683-719.
Publikationstyp:
Originalarbeiten in wissenschaftlichen
Fachzeitschriften mit Review-Verfahren
Abstract:
In this article, we analyze approaches for identifying and transferring “best practices.” The relevant literature shows that both, the identification and the transfer
practices, are extremely difficult processes. Nevertheless, management consultants position themselves and are seen by others as specialists in identifying and transferring
effective or even best practices. We analyze qualitative (interviews) and quantitative (survey) data on the ways in which German management consultants specializing on strategy and process design try to identify and transfer “best practices.” Our results document that consultants neither agree on the methods with which to identify best practices nor on the possibilities to transfer them between
organizations within one or between different industries. We show that attempts to transfer best practices are hampered with severe stickiness—even for consultants.
We conclude that best practices are mere marketing constructs of management consultants and suggest reframing discussions on them around organizational routines and rules.
Kontakt:
Lehrstuhl für Managementtheorie (eingerichtet 2011)
Am Seemooser Horn 20 88045 Friedrichshafen
Tel: +49 7541 6009-1122 Fax: +49 7541 6009-1199 Email: alfred.kieser@zu.de
http://www.zeppelin-university.de/deutsch/lehrstuehle/Kieser/profil.php
Forschungsbericht der Abteilung für das Jahr 2011 |